Reliant is one of the largest electricity providers in Texas. The company offers 24/7 customer service, a well-designed mobile app, and the stability of a well-established brand. However, the most important question is whether those benefits are worth the additional cost.
Secure Advantage is one of the few Reliant plans that could be considered a “true fixed-rate” plan. We use quotation marks because the plan includes a minimum-usage charge that applies when your monthly electricity consumption falls below 800 kWh.
The Reliant Secure Advantage plan is available through Reliant’s website and some third-party broker websites. Contract terms are typically 12 or 24 months.
Main Characteristics of the Secure Advantage Plan
- Fixed energy rate: The energy charge remains fixed throughout the contract term. However, TDU delivery charges may still change if the utility updates them.
- Minimum-usage charge: If your monthly consumption is below 800 kWh, an additional charge applies. This makes the plan a poor choice for many small apartments and energy-efficient homes.
If you live in a small apartment, you may want to avoid this plan. Apartment electricity usage often stays below 800 kWh during several months of the year, which could cause you to pay the minimum-usage charge repeatedly.
How Does Secure Advantage Compare With Other Plans?
In the next section, we compare Secure Advantage with one of the top true fixed-rate plans available, including offers listed on the Power to Choose website.
It is also important to remember that many of the extremely low rates appearing at the top of Google searches and electricity broker websites are bill-credit plans. These plans may advertise an attractive rate at exactly 1,000 or 2,000 kWh, but they can become significantly more expensive when your actual usage falls outside the bill-credit window.
Reliant - Secure Advantage
Secure Advantage 12
Usage Credit Plan
Term:
12 months
Last update:
August 3, 2026
Advertised average rates
1,000 kWh
16.10¢
500 kWh
18.50¢
2,000 kWh
15.90¢
Advertised average rates
1,000 kWh
16.10¢
500 kWh
18.50¢
2,000 kWh
15.90¢
VS
Top 10 True Fixed Plan in the Market:
Frontier Power Saver 12
True Fixed
Listed on Power to Choose
Term:
12 months
Last update:
August 3, 2026
Advertised average rates
1,000 kWh
11.80¢
500 kWh
12.30¢
2,000 kWh
11.60¢
Advertised average rates
1,000 kWh
11.80¢
500 kWh
12.30¢
2,000 kWh
11.60¢
How Much More Does the Reliant Secure Advantage Plan Cost?
Perhaps you strongly prefer Reliant. You may have been a customer in the past, had no major issues, and value its excellent customer service, mobile app, and established reputation. We understand that those benefits can be important.
However, you should be aware that choosing Reliant Secure Advantage will likely mean paying more than you would with one of the most competitive true fixed-rate plans available in the market. That additional cost may not be as small as you expect.
The graph below compares the estimated monthly cost of Secure Advantage with a lower-priced true fixed-rate alternative. This allows you to see exactly how the price difference changes based on your monthly electricity usage. Pay special attention to months when your consumption falls below 800 kWh, since the plan’s minimum-usage charge can make the difference even larger.
However, you should be aware that choosing Reliant Secure Advantage will likely mean paying more than you would with one of the most competitive true fixed-rate plans available in the market. That additional cost may not be as small as you expect.
The graph below compares the estimated monthly cost of Secure Advantage with a lower-priced true fixed-rate alternative. This allows you to see exactly how the price difference changes based on your monthly electricity usage. Pay special attention to months when your consumption falls below 800 kWh, since the plan’s minimum-usage charge can make the difference even larger.
Reliant - Secure Advantage vs Top 10 Plan in the Market
Estimated monthly bill by zone (12-month)
The graph above shows the effective electricity rate based on your monthly usage, while the table below shows the estimated monthly bill and the exact price difference between the plans. The difference is significant. Once your usage exceeds 800 kWh, the Reliant Secure Advantage plan costs approximately 25% more than the competing true fixed-rate plan. When your usage falls below 800 kWh, the difference can exceed 30% because of the plan’s minimum-usage charge.
This is not a minor premium. A medium-sized Texas home can consume around 2,500 kWh during the peak summer months. At that usage level, the price difference can add approximately $100 to a single monthly electricity bill.
Paying more for a provider you trust may be reasonable, especially if you value Reliant’s customer service, mobile app, and reputation. However, customers should clearly understand how large that premium can become before enrolling.
Final Verdict: Is the Reliant Secure Advantage Plan Worth It?
We do not believe the Reliant Secure Advantage plan is worth its substantial price premium for most customers. There are several reasons:
- Most customers may rarely need customer service. If you pay your bill on time, use autopay, monitor your contract expiration date, and begin shopping for a new plan before your current agreement ends, you may have little reason to contact your electricity provider after service is established. Other providers—including BKV Energy, Rhythm Energy, Atlantex Power, and CleanSky Energy—also offer competitive plans and generally satisfactory customer service.
- Reliant is not the only provider offering 24/7 customer support. Customers who consider 24/7 assistance essential can compare Reliant with other providers that offer similar support. Champion Energy, for example, frequently offers true fixed-rate plans at lower prices than comparable Reliant plans.
- Your electricity provider does not maintain the power lines. Reliant sells electricity and manages your account, but your local TDU is responsible for delivering electricity, maintaining the poles and wires, and restoring service after an outage. During an outage, choosing Reliant instead of a cheaper provider will not result in faster restoration because the same local utility handles the outage for every retail electricity provider in the area.
Reliant may still be appealing to customers who strongly value its mobile app, established reputation, and customer-service experience. However, paying approximately 25% more—and sometimes over 30% more at lower usage levels—is difficult to justify when other providers offer true fixed-rate plans with substantially lower costs.