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Varsity Energy Review and Ratings

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Varsity Energy currently holds a Clear Energy Facts Score of 3.5 out of 5. This places them at rank #14 out of 42. Three factors were evaluated: plan quality, pricing transparency, and customer service.

Varsity Energy is a Texas-based retail electricity provider that serves customers in the state’s deregulated market. The company focuses primarily on offering fixed-rate electricity plans, with an emphasis on straightforward pricing and clearly defined contract terms designed to appeal to residential customers looking for predictable monthly bills.

Varsity Energy: What we like

  1. True Fixed plans only: Varsity Energy focuses exclusively on True Fixed-rate plans, and its Electricity Facts Labels (EFLs) are clear, simple, and easy to understand.
  2. Competitive pricing: Varsity’s plans are price-competitive in the service areas where they operate.
  3. Consistent pricing across platforms: Rates are generally consistent between Power to Choose and Varsity’s own website, making it easier for customers to identify the best available offer without worrying about pricing discrepancies.

Varsity Energy: What we don’t like

  1. Service transfer concerns in recent reviews: Many of the negative reviews from the past year relate to customers having their service transferred to another provider after several months. While contract terms are required to be honored, this practice has created trust concerns for some customers about long-term consistency and the company’s ability to fully maintain prior commitments.
  2. AutoPay and e-billing requirements: Most Varsity Energy plans require enrollment in electronic document delivery and AutoPay. The EFL and Terms of Service do not clearly state the specific penalties for failing to maintain these requirements, which creates uncertainty and potential risk of service disruption or plan ineligibility if a customer does not comply.
  3. Low recent PUCT performance: Varsity Energy’s most recent PUCT score reflects below-average performance, indicating a higher number of customer complaints compared to other Texas electricity providers on average.

Ratings for Varsity Energy

Company review breakdown

Varsity Energy logo

Compared against 42 Texas electricity companies rated by Clear Energy Facts.

CEF Score
3.5
3.5/5

Average score compared with other companies we evaluated.

3.4 /5.0

Cancellation fees

Ranked #14 of 42 companies

  • Cancellation fees are about average for the Texas market.
4.6 /5.0

Plans & rates

Ranked #2 of 42 companies

  • Rates are very competitive compared with most other companies.
5.0 /5.0

Transparency

Ranked #1 of 42 companies

  • Good transparency
    Similar rates on Power to Choose and the company’s own website.
  • Good transparency
    Similar rates in Google sponsored ads and on the company’s website.
1.0 /5.0

PUCT complaint record

Ranked #33 of 42 companies

Based on complaint data reported to the Public Utility Commission of Texas.

How We Rate This Company

  • PUCT Rating: This is the official scorecard published by the Public Utility Commission of Texas (PUCT).
  • Plan & Rates: We evaluate each company’s electricity rates by giving more weight to clear True Fixed plans and less weight to other fixed-type plans, using average prices across different contract lengths. Companies with lower average rates score higher, and we exclude complex or gimmicky offers that require special equipment (like smart thermostats, EV devices, seasonal pricing, or “highest usage day” rewards).
  • Cancellation Fees: We compare each plan’s early termination fee against similar plans from other providers and normalize the data. Lower cancellation fees per contract term result in better scores.
  • Transparency: We check how consistently the provider displays prices across the main shopping channels Texans use: Power to Choose, the company’s own website, and Google Ads. If the prices match across these places, the transparency score goes up. If the company advertises one price but charges something different on its site, the score goes down.
  • CEF Score: The overall Clear Energy Facts score is a weighted average of these sub-scores, giving you a single number you can use to compare providers side by side.

Data note: Except for the PUCT Rating (which comes directly from the official PUCT scorecard), all CEF scores are calculated using real, up-to-date plan data from each provider. We recalculate these scores regularly using current Electricity Facts Labels and plan details — we don’t guess or use hidden assumptions.

Clear Energy Facts ratings focus on plan structure, transparency, and pricing. They do not include direct customer service scores. For that, we recommend checking recent Google Reviews and other independent sources, and being cautious with “star ratings” shown on sponsored comparison sites.

Varsity Energy Plans & Current Rates (Jan 2026)

Varsity Energy uses straightforward fixed-rate pricing and offers options across different contract terms.

Note: CEF selects plans based on value to the customer. For this review, For this review, we aim to avoid redundancy and shorter-term plans. we also generally exclude complex seasonal plans that usually offer poor value, high-rate fixed plans, and high-rate bill credit plans. For a complete list of available plans and terms, always check the provider's website. We display the latest update date for each plan, showing when the EFL and its information were collected. CEF verifies rates twice per week. Always check the provider’s website for the most current EFL and rates.

Enter your ZIP to check Varsity Energy plans

We’ll use your ZIP only to find the Transmission & Distribution Utility (TDU) for your address.

Transparency Review in Detail

5.0 /5.0

Transparency

Ranked #1 of 42 companies

Varsity Energy obtains the highest score in transparency because their rates and plans are consistent across all platforms, including their website, sponsored content on Google, and the Power to Choose marketplace. This means you can be confident that if you are interested in a plan with them, the price you find will be similar from any source.

Customer Service Review in Detail

1.0 /5.0

PUCT complaint record

Ranked #33 of 42 companies

In this section we focus on the company’s customer service, using the official complaint data from the Public Utility Commission of Texas (PUCT).

1. PUCT scorecard rating. This score shows how this provider compares to other Texas electricity companies based on the number of customer complaints the PUCT receives about them.

2. What the PUCT scorecard means. The PUCT publishes a scorecard that rates Retail Electric Providers based on their complaint history. It compares a company's market share to its share of complaints filed with the state. Companies that resolve issues before customers feel the need to contact the PUCT receive higher ratings (5 Power Circles), while companies that frequently force customers to escalate issues receive lower ratings.

If a company does not have a PUCT rating (or we show “No rating”), it usually means there is not enough historical data for the PUCT to calculate a score. This typically happens when a company is new to the market or has a customer base too small to be statistically compared to larger providers.

Google
Varsity Energy Reviews
★ ★ ★ ★ ★
4.0 Stars | 117 reviews
Write and check the reviews by clicking here

Summary of Real Customer Reviews

At Clear Energy Facts we encourage people to leave reviews on platforms where everyone can read them and companies can respond publicly. From all the options available, we’ve found that Google tends to have some of the most consistent review practices and is a widely trusted source for real customer feedback.

The analysis below is based primarily on Google reviews from roughly the last 12 months, so the information reflects recent customer experiences rather than very old history.

Customers report competitive rates, fair pricing, and low bills. The company provides customer service that is responsive and helpful, with access to live agents who resolve issues. The energy service is described as reliable and consistent, and plans are easy to understand.
While customers cite competitive rates and responsive customer service, accounts have been sold to other providers, leading to billing issues and unexpected changes in service.

Common questions about Varsity Energy

Is Varsity Energy a good electricity company?

Based on our independent analysis, Varsity Energy currently holds a Clear Energy Facts Score of 3.5 out of 5. This places them at rank #14 out of 42 retail electricity providers we track in Texas. This rating reflects a combination of their plan value, customer service history, and pricing transparency.

Does Varsity Energy have True Fixed rate plans?

Yes. Varsity Energy currently offers True Fixed rate plans. The cheapest True Fixed rate that we have validated is TOUCHDOWN 12 at about 13.5¢/kWh around 1,000 kWh with a 12-month term in the Dallas service area. Use the ZIP search above to see the latest True Fixed options available for your area.

Does Varsity Energy offer Free Nights or Free Hours plans?

We do not currently find any Free Nights / Free Hours plans from Varsity Energy.

Does Varsity Energy offer Free Weekends plans?

We do not currently find any Free Weekends plans from Varsity Energy.

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