GoodCharlie is not usually the cheapest electricity provider in the market. However, its plans are generally competitive, especially when you consider the company’s customer service, straightforward pricing, and included Pet Perks.
Good Energy is GoodCharlie’s flagship plan and a straightforward True Fixed option. At the moment, GoodCharlie does not offer a long list of complicated plan structures—only the standard Good Energy plan and a 100% renewable version. That simplicity is a major advantage: no bill-credit traps, misleading usage tiers, or gimmicky pricing. Before comparing it with the cheapest True Fixed plans currently available, let’s examine what customers receive in exchange for paying a slightly higher rate.
GoodCharlie - Good Energy
GoodEnergy 12
True Fixed
Term:
12 months
Last update:
July 21, 2026
Advertised average rates
1,000 kWh
13.30¢
500 kWh
14.20¢
2,000 kWh
12.90¢
Advertised average rates
1,000 kWh
13.30¢
500 kWh
14.20¢
2,000 kWh
12.90¢
GoodCharlie stands out for its customer service. The company currently advertises a 4.9-star Google rating, which is unusual in the Texas retail electricity market. Maintaining such a strong rating across a large number of customer reviews is not easy. as also built a recognizable brand around pets, customer service, and community involvement. For customers who expect to interact with their electricity provider, that service quality may have real value
VS
Cheapest True Fixed Plan in the Market:
True Value 12
True Fixed
Listed on Power to Choose
Term:
12 months
Last update:
July 29, 2026
Advertised average rates
1,000 kWh
11.50¢
500 kWh
12.00¢
2,000 kWh
11.30¢
Advertised average rates
1,000 kWh
11.50¢
500 kWh
12.00¢
2,000 kWh
11.30¢
The card above shows the current lowest-priced 12-month electricity plan. Clear Energy Facts only includes True Fixed plans in this comparison—not bill-credit plans or other pricing traps. This review focuses specifically on how GoodCharlie’s Good Energy plan compares with the best True Fixed plans currently available in the market.
How Much More Does the Good Energy Plan Cost?
Suppose GoodCharlie’s reviews, customer service, and pet benefits have convinced you to consider its Good Energy plan. The next question is simple:
How much more will you pay compared with the cheapest true fixed-rate plan in the market?
GoodCharlie - Good Energy vs Cheapest Plan in the Market
Estimated monthly bill by zone (12-month)
The graph and table above show approximately how much your monthly bill may be based on your electricity usage and TDU service area. This information is essential when deciding whether GoodCharlie’s additional benefits justify the price difference.
For example, consider a household that averages approximately 1,000 kWh per month. Based on the current comparison above, the Good Energy plan may cost approximately $10 to $20 more per month than the cheapest true fixed plan.
Over a 12-month contract, that represents an estimated price premium of approximately:
$120 to $240 per year
Rates change regularly, so always use the live graph and table above for the latest comparison.
In exchange for that additional cost, GoodCharlie customers receive Pet Perks that currently include:
- 24/7 access to a licensed veterinarian by video
- An emergency fund of up to $750
- Discounted pet pharmacy products
- A pet rewards program
- Additional pet-related benefits
These perks are included with every GoodCharlie electricity plan or renewal. owners, these benefits may provide enough value to justify paying a moderately higher electricity rate. Customers are also receiving something that many of the cheapest providers struggle to offer consistently: highly rated customer service.
Important Information About the $750 Emergency Fund
The emergency fund should not be treated as unrestricted pet insurance or as $750 that can be used for any veterinary expense.
It applies to qualifying, life-threatening emergencies. Customers generally must contact a GoodCharlie veterinarian before visiting the emergency clinic, receive authorization, and take the pet to a veterinary hospital within the required period. The fund is paid directly to the veterinarian and is subject to additional eligibility requirements and exclusions. uld review the complete Pet Perks terms before relying on the emergency fund.
Who Would Benefit Most From the Good Energy Plan?
- Households With One or More Pets
- Customers Who Value Good Customer Service
- Apartments and Smaller Homes With Lower Usage: The Good Energy plan is generally priced slightly higher than the cheapest available plans. Therefore, the total price difference may be more manageable for customers with relatively low electricity usage.
Who May Not Benefit From This Plan?
- Large Homes Seeking the Absolute Lowest Price: Customers with large homes and high electricity usage may experience a larger annual price difference, depending on the current rate comparison.
- Customers Without Pets
Final Verdict: Is GoodCharlie Good Energy Worth It?
It is difficult to find a Texas electricity provider that combines strong customer service, a true fixed-rate plan, community involvement, and useful pet benefits. GoodCharlie is one of the few providers that offers all four.
Clear Energy Facts recommends considering the Good Energy plan when its rate remains reasonably close to the cheapest true fixed-rate alternatives—particularly for households with pets and customers who value dependable customer service. However, this is not automatically the best plan for everyone. Review the current price difference using the charts above, read the Electricity Facts Label, and decide whether the Pet Perks and customer-service experience are worth the additional annual cost for your household.