Branch Energy Review (Jan 2026): Ratings and Plans

Q: Does Branch Energy have True Fixed rate plans?

Yes. Branch Energy offers True Fixed rate plans in this service area. Use the ZIP search above to see which True Fixed options are currently available for your exact address.

Branch Energy Review and Ratings

Last updated: January 2026

Branch Energy currently holds a Clear Energy Facts Score of 3.9 out of 5. This places them at rank #8 out of 42. Three factors were evaluated: plan quality, pricing transparency, and customer service.

Branch Energy is an electricity provider serving the Texas market. The company focuses on offering straightforward fixed-rate electricity plans that come standard with 100% renewable energy.

True Fixed focus: Their offerings focus exclusively on True Fixed plans, and their Electricity Facts Label (EFL) is straightforward and easy to understand.
100% renewable energy: This is one of the few companies where all plans are sourced from 100% renewable energy. They also support environmental initiatives, such as planting one tree every month for each customer.
Consistent pricing: Their rates are generally consistent across different shopping platforms, making it easier to find their best plans regardless of the comparison site.
Energy efficiency support: They offer a free Virtual Home Energy Review after enrolling in one of their plans, which includes a customized report with recommended home upgrades to help reduce energy usage. Learn more here.

How We Rate This Company

PUCT Rating: This is the official scorecard published by the Public Utility Commission of Texas (PUCT).

Plan & Rates: We evaluate each company’s electricity rates by giving more weight to clear True Fixed plans and less weight to other fixed-type plans, using average prices across different contract lengths. Companies with lower average rates score higher, and we exclude complex or gimmicky offers that require special equipment (like smart thermostats, EV devices, seasonal pricing, or “highest usage day” rewards).

Cancellation Fees: We compare each plan’s early termination fee against similar plans from other providers and normalize the data. Lower cancellation fees per contract term result in better scores.

Transparency: We check how consistently the provider displays prices across the main shopping channels Texans use: Power to Choose, the company’s own website, and Google Ads. If the prices match across these places, the transparency score goes up. If the company advertises one price but charges something different on its site, the score goes down.

CEF Score: The overall Clear Energy Facts score is a weighted average of these sub-scores, giving you a single number you can use to compare providers side by side.

Data note: Except for the PUCT Rating (which comes directly from the official PUCT scorecard), all CEF scores are calculated using real, up-to-date plan data from each provider. We recalculate these scores regularly using current Electricity Facts Labels and plan details — we don’t guess or use hidden assumptions.

Clear Energy Facts ratings focus on plan structure, transparency, and pricing. They do not include direct customer service scores. For that, we recommend checking recent Google Reviews and other independent sources, and being cautious with “star ratings” shown on sponsored comparison sites.

Branch Energy Plans & Current Rates (Jan 2026)

Branch Energy uses straightforward fixed-rate pricing. They currently offer a 12-month contract plan with 100% renewable energy.

Note: CEF selects plans based on value to the customer. For this review, For this review, we aim to avoid redundancy and shorter-term plans. we also generally exclude complex seasonal plans that usually offer poor value, high-rate fixed plans, and high-rate bill credit plans. For a complete list of available plans and terms, always check the provider's website. We display the latest update date for each plan, showing when the EFL and its information were collected. CEF verifies rates twice per week. Always check the provider’s website for the most current EFL and rates.

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Transparency Review in Detail

5.0 /5.0

Transparency

Ranked #1 of 42 companies

Branch Energy obtains the highest score in transparency because their rates and plans are consistent across all platforms, including their website, sponsored content on Google, and the Power to Choose marketplace. This means you can be confident that if you are interested in a plan with them, the price you find will be similar from any source.

Customer Service Review in Detail

— /5.0

PUCT complaint record

In this section we focus on the company’s customer service, using the official complaint data from the Public Utility Commission of Texas (PUCT).

1. PUCT scorecard rating. This score shows how this provider compares to other Texas electricity companies based on the number of customer complaints the PUCT receives about them.

2. What the PUCT scorecard means. The PUCT publishes a scorecard that rates Retail Electric Providers based on their complaint history. It compares a company's market share to its share of complaints filed with the state. Companies that resolve issues before customers feel the need to contact the PUCT receive higher ratings (5 Power Circles), while companies that frequently force customers to escalate issues receive lower ratings.

If a company does not have a PUCT rating (or we show “No rating”), it usually means there is not enough historical data for the PUCT to calculate a score. This typically happens when a company is new to the market or has a customer base too small to be statistically compared to larger providers.

Branch Energy Reviews

★ ★ ★ ★ ★

4.7 Stars | 160 reviews

Write and check the reviews by clicking here

Summary of Real Customer Reviews

At Clear Energy Facts we encourage people to leave reviews on platforms where everyone can read them and companies can respond publicly. From all the options available, we’ve found that Google tends to have some of the most consistent review practices and is a widely trusted source for real customer feedback.

The analysis below is based primarily on Google reviews from roughly the last 12 months, so the information reflects recent customer experiences rather than very old history.

Customers describe the team as responsive, easy to work with, and helpful for understanding bills. The company is noted for having straightforward electricity plans with no hidden costs, reasonable prices, and for providing savings. Battery system installation was quick and non-disruptive. The company also offers green energy and has a good website.

Reviews indicate satisfaction with customer service, transparent pricing, and services including battery installation and green energy.

Common questions about Branch Energy

Is Branch Energy a good electricity company?

Based on our independent analysis, Branch Energy currently holds a Clear Energy Facts Score of 3.9 out of 5. This places them at rank #8 out of 42 retail electricity providers we track in Texas. This rating reflects a combination of their plan value, customer service history, and pricing transparency.

Does Branch Energy have True Fixed rate plans?

Yes. Branch Energy currently offers True Fixed rate plans. The cheapest True Fixed rate that we have validated is Branch Fixed 12 at about 14.9¢/kWh around 1,000 kWh with a 12-month term in the Dallas service area. Use the ZIP search above to see the latest True Fixed options available for your area.

Does Branch Energy offer Free Nights or Free Hours plans?

We do not currently find any Free Nights / Free Hours plans from Branch Energy.

Does Branch Energy offer Free Weekends plans?

We do not currently find any Free Weekends plans from Branch Energy.